When Applied Self-Direction (ASD) first came to Jantcu, their team was managing a complex system of membership data across a variety of Google Forms for intake and Google Sheets for data reporting. We architected a system that integrates directly into their website and streamlines their workflow across the various members of the team that need access to this information.
We built a membership portal where folks can self-select into the appropriate tier with ASD staff approval and access protected resources if they are active on their annual dues. We also built a custom CRM based on ASD's specific requirements and provided a dashboard that allows them to manage memberships, approvals, email lists, and resources all in one centralized place.
Additionally we redesigned their website using their existing color palette, logo, and other assets in order to simplify their messaging and improve their calls-to-action. As a part of this process, we greatly improved the site's performance and undertook extensive screen reader testing and accessibility improvements to make the website easier to navigate for blind and low-vision users.
“Jim and Stephanie and the entire team are gracious, attentive, and quick to reply to any issues.”
— Brenda Vitale, Chief Experience Officer
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